Support
Need help with Unit? Check the common questions below or reach out directly.
Contact me
I typically respond within 24 hours.
support@unitlift.appCommon questions
Open Unit, go to Settings, and tap Restore Purchase. Your unlock is tied to your Apple ID and can be restored on any device signed into the same account.
If you deleted the app, your locally stored workout data is removed from the device. Unit stores all data on-device. I recommend using iCloud device backups to protect your data.
When you start an exercise, Unit shows what you logged last time: same weight, same reps. Tap Done to log it again, or adjust before you tap.
Yes. Go to the Programs tab to edit your split, rename days, add or remove exercises, and reorder them. Your workout history is always preserved.
No. Unit works entirely offline. All data is stored locally on your device. An internet connection is only needed to download the app and restore purchases.
Unit requires iOS 18 or later.
Purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com and select the Unit purchase.
Unit stores all data on-device. Deleting the app removes every workout, program, and setting. Unit has no account and no server-side data to delete.
Email me at support@unitlift.app with a description of the issue, your iOS version, and your device model. Screenshots help.
Troubleshooting
The app is not showing my purchase
- Make sure you are signed into the correct Apple ID.
- Go to Settings in Unit and tap Restore Purchase.
- If the issue persists, restart the app and try again.
Rest timer is not showing on Lock Screen
- Make sure Live Activities are enabled in your device Settings > Unit.
- Check that you have iOS 18 or later.
- Start a rest timer from the active workout screen.
Last-time numbers look wrong
- The numbers come from your most recent session for each exercise.
- If a previous session was logged incorrectly, edit or delete the set in your session history.
- They update automatically after your next session.